Alibaba acquires Israeli VR startup Infinity Augmented Reality

Infinity Augmented Reality, an Israeli virtual reality startup, has been acquired by Alibaba, the companies announced this weekend. The deal’s terms were not disclosed. Alibaba and InfinityAR have had a strategic partnership since 2016, when Alibaba Group led InfinityAR’s Series C. Since then, the two have collaborated on augmented reality, computer vision and artificial intelligence […]

Horizon IT system trial suspended after Post Office accuses judge of bias

In a shock move, the Post Office has questioned the impartiality of the judge overseeing the High Court trial about its controversial Horizon IT system and called for him to be removed from the case. The trial has been suspended until 3 April, to allow the Post Office to make its application, and for the […]

How Salesforce paved the way for the SaaS platform approach

When we think of enterprise SaaS companies today, just about every startup in the space aspires to be a platform. That means they want people using their stack of services to build entirely new applications, either to enhance the base product, or even build entirely independent companies. But when Salesforce launched Force.com, the company’s Platform […]

How Centrica used GDPR and Pegasystems to reward loyal customers

Utility provider Centrica, the parent company of British Gas, has developed a loyalty programme to reward its long-term customers. The project, which is part of an IT modernisation programme, includes a system built on Pega cloud and Hadoop to provide unified business processes, technology and customer experience. Describing the nature of customer experience in utilities at […]

Which order management system features can improve customer service?

Data sharing a critical feature for order management software The main idea behind integrated systems like ERP, manufacturing execution software and CRM is that information has value beyond the immediate task that an application addresses, and sharing that information multiplies its value. In a similar way, order management system features that enable integration and data […]

Interview: How the DWP Dojo innovates

Creating an innovation engine “Across all of DWP, we want everyone to think about the citizen. We want everyone to think about how we deliver our services to our customers,” says Villamil. This means that, from an innovation perspective, the team needs to assess the potential of emerging technologies to understand how they can be […]

3 types of AI recruiting tools HR can use to find top talent

Artificial intelligence and machine learning have made notable progress into HR departments over the last 18 months. The market for AI recruiting tools, in particular, has expanded. Why? “Automation, baby!” said Joel Cheesman, a well-known observer of talent acquisition technology and co-host of the recruiting-focused Chad Cheese Podcast. Because of AI, “entire conversations can happen […]

Enterprises are adopting UEM technology — but slowly

Client management tools were great for managing a swath of PCs, but they aren’t great at helping IT manage the influx of smartphones, tablets and the rise of IoT. One fix is to invest in unified endpoint management technology, but integrating UEM tools into the enterprise is easier said than done, according to Chris Silva, […]

Lack of viable business case holds back S/4 Hana projects

A study has warned that many organisations are failing to put together a compelling business case to upgrade their SAP systems. The report from Resulting IT estimated that up to 42,000 organisations are still running SAP ERP Central Component (ECC). But SAP has publicly stated it is only committed to supporting this software until 2025. […]

Microsoft Defender comes to the Mac

Microsoft today announced that it is bringing its Microsoft Defender Advanced Threat Protection (ATP) to the Mac. Previously, this was a Windows solution for protecting the machines of Microsoft 365 subscribers and assets the IT admins that try to keep them safe. It was also previously called Windows Defender ATP, but given that it is […]

Windows Virtual Desktop is now in public preview

Last year, Microsoft announced the launch of its Windows Virtual Desktop service. At the time, this was a private preview, but starting today, any enterprise user who wants to try out what using a virtual Windows 10 desktop that’s hosted in the Azure cloud looks like will be able to give it a try. It’s […]

IBM demos quantum leap in artificial intelligence

MIT (Massachusetts Institute of Technology) and Oxford universities, along with researchers from IBM’s Q division, have published a paper detailing an experiment to show how quantum computing could accelerate machine learning. The paper, published in Nature, an international journal of science, describes how quantum computers would be able to out-perform traditional computers for feature mapping. […]

Lack of viable business case holds back S/4Hana projects

A new study has warned that many organisations are failing to put together a compelling business case to upgrade their SAP systems. The report from Resulting IT estimated up to 42,000 organisations are still running SAP ECC (ERP Central Component). But SAP has publicly stated it’s only committed to supporting this software until 2025. SAP […]